1. Introduction
At Networkers we, we are committed to safeguarding the privacy of visitors to our website, and protecting your personal information in accordance with South Africa's Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in line with POPIA and other relevant laws.
2. Information We Collect
We may collect and process the following personal information from you:
Personal Identifiable Information: Name, contact details (email address, phone number, physical address), ID or passport number, and other identifiers you provide when you use our website or communicate with us.
Financial Information: Payment details (if applicable).
Website Usage Information: Data such as your IP address, browser type, pages you visited on our site, and how you interacted with our content.
3. Lawful Basis for Processing Personal Information
We process your personal information in accordance with POPIA’s conditions for lawful processing. Our legal grounds for processing may include:
Consent: Where you have given us explicit consent.
Contract: Where processing is necessary to fulfil a contract with you (e.g., for service provision).
Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate Interest: Where we process your information based on our legitimate interests, balanced against your rights.
4. How We Use Your Personal Information
We use the personal information we collect to:
Provide you with access to our services and website
Communicate with you, respond to queries, or manage your requests
Process transactions and manage billing (where applicable)
Send you relevant updates, newsletters, or marketing material (with your consent)
Improve our website and services through analysis of usage patterns
Comply with legal and regulatory requirements
5. Disclosure of Your Information
We do not sell or rent your personal information. However, we may share your data under these circumstances:
Service Providers: With third-party service providers who assist us in running our website and services (e.g., IT providers, payment processors). These third parties are subject to confidentiality agreements and will only process your information based on our instructions.
Legal Requirements: When required by law, to comply with a court order, subpoena, or legal process, or to protect our rights, property, or safety, or that of our customers.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business arrangement.
6. Cross-Border Transfer of Information
In certain instances, your personal information may be transferred to servers located outside South Africa. In such cases, we ensure that appropriate safeguards are in place in accordance with POPIA to protect your information.
7. Data Retention
We will retain your personal information for as long as it is necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law.
8. Your Rights Under POPIA
Under POPIA, you have the following rights concerning your personal information:
Right to Access: You may request details of the personal information we hold about you.
Right to Correction: You may request that we update, correct, or delete your personal information if it is inaccurate or outdated.
Right to Object: You have the right to object to the processing of your personal information for direct marketing or legitimate interests.
Right to Withdraw Consent: If we are processing your information based on consent, you can withdraw that consent at any time.
Right to Lodge a Complaint: If you believe we have infringed on your privacy rights, you have the right to lodge a complaint with the Information Regulator of South Africa.
9. Cookies and Tracking Technology
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our site, you consent to the use of cookies in accordance with this policy. You may disable cookies in your browser settings, but this may affect your ability to use some features of our website.
10. Data Security
We implement appropriate technical and organizational measures to secure your personal information against unauthorized access, loss, alteration, or destruction. While we strive to protect your information, please note that no method of transmission over the internet is completely secure.
11. Third-Party Links
Our website may contain links to external websites operated by third parties. This Privacy Policy applies only to our website, and we are not responsible for the content or privacy practices of these third-party sites. We recommend that you review the privacy policies of any external websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. When we make updates, the "Effective Date" will be revised, and we will post the changes on this page. We encourage you to review this policy periodically to stay informed of how we handle your personal information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Networkers International
Info@networkersint.co.za
Thank you for trusting us with your personal information and visiting our website!