Overview
We are seeking a highly skilled and experienced professional to join our client's team as the Head of Operations & Maintenance (O&M). This pivotal role is responsible for the commercial, operational, and people management of our South African O&M business. Reporting directly to the Managing Director, the successful candidate will oversee the profitability, efficiency, and growth of the O&M department while ensuring the highest standards of customer satisfaction and operational excellence.
Responsibilities
Commercial Management:
Oversee all existing O&M contracts, ensuring compliance with contractual obligations
Act as the primary point of contact for clients and subcontractors on commercial matters
Collaborate with internal teams to ensure compliance with BBBEE and ED requirements
Manage O&M procurement activities and drive cost reduction initiatives
Handle budgeting, forecasting, invoicing, and financial tracking for the O&M department
Business Development:
Align O&M objectives with EPC sales strategies to support business growth
Drive the acquisition of third-party utility-scale solar PV plants
Negotiate and renew O&M contracts while formulating and implementing sales strategies
Develop and present commercial proposals to clients and actively follow up on opportunities
Maintain market intelligence and build strong relationships with key clients and stakeholders
Operational Leadership:
Lead strategic and day-to-day decision-making for the O&M department
Ensure the smooth onboarding of new PV plants and manage associated risks
Identify areas for improvement and implement corrective measures
Manage a diverse team of site-based and office-based personnel
Liaise with internal and international teams to ensure alignment and operational efficiency
Qualifications
A minimum of 10 years of experience in Operations & Maintenance or Asset Management, with at least 5 years in a senior role with P&L responsibility
A university degree in Engineering is preferred; other technical, science, management, or finance degrees will be considered with relevant experience
Strong financial literacy, including the ability to interpret P&L, I&E, and cash flow statements
Proven experience in commercial negotiations and business development
Extensive knowledge of the renewable energy sector in South Africa, including regulatory frameworks, BBBEE, ESG, and ED
Technical expertise in utility-scale PV plants, HV substations, and BESS
Exceptional leadership and interpersonal skills, with experience managing large, diverse teams
Proficiency in Microsoft Office, CRM tools, and excellent verbal and written communication skills in English
Day-to-Day
Monitor and manage O&M contracts and budgets
Collaborate with internal teams to ensure compliance and operational efficiency
Engage with clients and stakeholders to address queries and foster relationships
Lead the team in achieving operational and financial targets
Develop and implement strategies for business growth and process improvement