Overview
Our client needs a dynamic and forward-thinking Product Owner to lead the product vision, strategy, and roadmap for the Claims department. This role involves close collaboration with cross-functional teams to deliver high-quality products on time that address market demands and improve user satisfaction. Strong expertise in Microsoft Dynamics 365 is essential to drive optimization of business processes and elevate customer experiences using this powerful platform.
Responsibilities
Define and communicate the product vision and strategy aligned with company goals.
Prioritize features within a product roadmap based on company goals.
Liaise with stakeholders to gather and prioritize requirements.
Create and manage a detailed, prioritized backlog aligned with the strategic vision and goals.
Leverage in-depth knowledge of Dynamics 365 modules to guide configuration and integration efforts.
Lead Scrum teams and participate in Agile practices to deliver high-impact product increments.
Write clear, actionable user stories and acceptance criteria.
Oversee the product's lifecycle from conception through launch and beyond.
Conduct competitor research, market analysis, and engage with customers to inform product direction and innovation.
Define and track key performance metrics to evaluate product success and areas for improvement.
Qualifications and Skills
Proven experience as a Product Owner or similar role in Product Management.
Strong understanding of Agile methodologies.
Experience in Microsoft Dynamics 365.
Understanding of the Claims environment within the Life Insurance industry advantageous.
Excellent communication, presentation, and leadership skills.
Ability to work effectively with cross-functional teams.
Excellent prioritization skills based on value.
Creative problem-solving skills and willingness to think outside the box.
Experience with product lifecycle management and software development tools such as Jira.
Bachelor’s degree in Business, Computer Science, or related field.
Certified Product Owner or similar.
Day-to-Day
As a Product Owner for Claims, you will collaborate with stakeholders, lead Agile practices, and drive the product lifecycle. You will also utilize your expertise in Microsoft Dynamics 365 to optimize business processes and enhance customer experiences.