IT Infrastructure Specialist

Location Cape Town
Discipline: IT & Telecoms
Job type: Permanent
Contact name: Carmen Kruger

Contact email: carmen@networkersint.co.za
Job ref: 37700
Published: 2 days ago

IT Infrastructure Specialist

Overview

We are currently recruiting for an experienced IT Infrastructure Specialist to join our client’s team based in Cape Town. This individual will play a key role in managing and maintaining the corporate IT infrastructure that supports the GSAMS team, which oversees power plants across South Africa and the African continent.

The role offers the opportunity to work in a dynamic, multi-site environment and will require occasional travel to remote locations within South Africa, as well as international travel to Globeleq power plants across Africa.

Responsibilities

  • Manage business-critical infrastructure including server and backup infrastructure, active directory, Microsoft 365, and SharePoint

  • Design and install new systems for infrastructure updates or new site implementations

  • Maintain existing infrastructure to ensure high availability and security best practices

  • Develop and support ticket management, desktop/server monitoring, and other infrastructure monitoring systems

  • Implement backup policies/strategies and ensure routine application of critical and security patches

  • Participate in the development, review, and documentation of training documentation, systems manuals, and procedures

  • Identify, motivate, and implement capital projects supporting business objectives or routine maintenance

  • Provide escalated support on desktops, video conferencing units, telephony, etc., within the team

  • Support and provide inputs into the annual budgets for the IT team

  • Engage with Group IT on implementing technology to support and improve the organization's business activities

  • Complete any other tasks delegated by the line manager in line with the role

Qualifications

Skills and Competencies

  • Excellent customer relationship management skills

  • Excellent written and oral communication skills

  • Strong problem-solving and analytical skills

  • Good team player; able to balance team and individual responsibilities

  • Willingness to develop skills further, specifically in IT infrastructure and software

  • Good knowledge of Windows server infrastructure and network skills

Experience, Knowledge and Qualifications

  • Minimum 4 years relevant work experience

  • MSCE (Core Infrastructure) certification or 3+ years of active work in the related area

  • Minimum of 2 years’ experience in virtualization technologies (e.g., Hyper-V or VMWare)

  • Knowledge and supporting expertise in Microsoft Windows 7/10/11, Windows Server 2008/2012/2016/2019/2022 technologies

  • Minimum of 2 years' hands-on experience in MS Cloud-based technologies, such as Microsoft 365, ADFS, Teams, Azure, etc.

  • Minimum of 2 years' hands-on experience supporting VEEAM backup software

  • Experience with the setup and management of Network Attached Storage (NAS) or Storage Attached Networking (SAN)

  • Minimum of 2 years’ experience supporting Microsoft SharePoint

Day-to-day

The IT Infrastructure Specialist will be responsible for managing and maintaining the corporate infrastructure supporting the GSAMS team that oversees power plants in South Africa and Africa. This role will involve occasional travel to remote sites within South Africa and international travel to Globeleq power plants in Africa.

Join our team and contribute to our mission of supporting the ongoing development of the African power sector.