Overview
We are hiring a seasoned Site Automation Product Manager to join our client's team on a 12-month contract. Reporting directly to the Head of Payments & Loyalty, this role is critical in managing and optimizing site automation systems to ensure seamless operations across their network. The ideal candidate will possess a strong technical background and a deep understanding of Point of Sale (POS), Back Office Systems (BOS), Head Office Systems (HOS), Automatic Tank Gauging (ATG), terminals, forecourt controllers, payment networks, and loyalty program integrations.
Responsibilities
Oversee the implementation, maintenance, and optimization of site automation systems, including POS, BOS, HOS, and ATG.
Collaborate with cross-functional teams to ensure seamless integration of payment networks and loyalty programs.
Manage the lifecycle of site automation products, including upgrades, troubleshooting, and performance monitoring.
Analyze system performance data to identify areas for improvement and implement solutions to enhance efficiency and reliability.
Act as the primary point of contact for technical issues related to site automation systems, ensuring timely resolution.
Develop and maintain documentation, including user manuals, training materials, and system specifications.
Stay updated on industry trends and emerging technologies to recommend innovative solutions that align with business objectives.
Qualifications
Proven experience in managing site automation systems, including POS, BOS, HOS, and ATG.
Strong technical knowledge of terminals, forecourt controllers, payment networks, and loyalty program integrations.
Excellent problem-solving skills with the ability to analyze complex systems and implement effective solutions.
Strong project management skills, including the ability to manage multiple priorities and meet deadlines.
Exceptional communication and interpersonal skills to collaborate with diverse teams and stakeholders.
A degree in Computer Science, Information Technology, Engineering, or a related field is preferred.
Day-to-Day
Monitor and manage the performance of site automation systems to ensure uninterrupted operations.
Collaborate with internal teams and external vendors to address technical issues and implement system enhancements.
Conduct regular system audits and generate performance reports for management review.
Provide training and support to end-users to ensure effective utilization of site automation systems.
Participate in strategic planning sessions to align site automation initiatives with business goals.
If you are a results-driven professional with a passion for site automation and a proven track record of success, we encourage you to apply for this exciting opportunity.