Ready to shape experiences that genuinely matter? We’re looking for an intermediate UX Designer to bring data, design thinking, and digital innovation together — transforming complex information into intuitive, human-centered solutions.
What you’ll be doing
Mapping and improving customer journeys, uncovering pain points, and driving user-centric change
Researching and interpreting data, trends, and benchmarks to inform digital product and service design
Supporting the implementation of customer experience initiatives, tools, and testing programs
Ensuring brand guidelines are reflected across all touchpoints, strengthening digital brand alignment
Delivering small project workstreams on time and within quality parameters
Analyzing and leveraging data management systems to guide decisions
Exploring digital channel enhancements, A/B testing, and functionality improvements
Identifying and implementing process and system improvements to innovate how things are done
What you’ll bring
A solid background in UX, service design, or customer experience roles
Experience with customer journey mapping, voice-of-the-customer initiatives, and qualitative touchpoint analysis
A flair for interpreting complex data and turning insights into actionable design decisions
Familiarity with brand positioning and ensuring digital experiences reflect a unified brand voice
Comfort collaborating across teams and managing small-scale project streams
A curious mindset, always learning about emerging tech, tools, and best practices