Overview
We are recruiting an experienced and results-driven Programme Manager to lead a critical initiative focused on transforming and modernising our administration ecosystem. This contract role, commencing in January 2026, with potential for renewal based on performance and project requirements. The successful candidate will play a pivotal role in delivering a future-fit, cloud-enabled platform that enhances client and user experiences while driving operational efficiency.
Responsibilities
As the Programme Manager, you will be responsible for:
Leading the execution of a large-scale, enterprise-wide programme focused on simplifying and unifying client experiences across multiple product lines, including Claims, Contributions, Onboarding, Investments, and Annuities
Overseeing the delivery of a modernized administration platform built on scalable, cloud-enabled architecture
Driving automation and straight-through processing to enhance customer experience (CX) and user experience (UX)
Streamlining member administration processes to eliminate overlapping functionality and improve efficiency
Expanding and implementing reusable digital capabilities for both internal and external users
Ensuring faster system development turnaround times to meet evolving client demands
Reducing data, functional, and process duplication to create a cost-efficient system
Collaborating with diverse stakeholders to ensure alignment with strategic objectives and project milestones
Managing project governance, timelines, and budgets to ensure successful delivery
Qualifications
The ideal candidate will possess:
Proven experience as a Programme Manager in large-scale, complex projects with multiple stakeholders
Expertise in programme management methodologies and tools
Strong leadership and communication skills to effectively manage cross-functional teams and stakeholders
A track record of delivering technology-driven transformation projects, particularly in administration platforms or similar ecosystems
Familiarity with cloud-enabled architectures and digital capability rollouts
Exceptional problem-solving and decision-making abilities
The ability to work effectively under pressure and meet critical deadlines
If you are a seasoned Programme Manager with a passion for driving transformative change and delivering exceptional results, we invite you to apply for this exciting opportunity.