Change Manager
Overview: The ideal candidate for this role will have a proven track record in Change Management/ You will apply change management principles, processes, and behaviors to effectively identify, manage, initiate, and influence change, and manage and support others through it.
Responsibilities:
Conduct stakeholder analysis to ensure stakeholders' needs and expectations are identified
Identify and analyze stakeholder resistance
Regularly update key sponsors to ensure they provide visible leadership and support for change
Conduct impact and gap analysis
Design and manage the change enablement plan
Conduct training need analysis and design content for training programs
Facilitate relevant learning and development work
Design communication material tailored to audience need
Develop communication plan aligned to the project milestones
Assist with the preparation of handover plans for go-live and post-implementation
Support the business in the transition of BAU
Define and measure success metrics and monitor change progress
Provide ongoing support structure and identify continuous improvement plans
Plan resource utilization across the change initiative
Lead and promote effective ways of working within the project team
Qualifications:
4-8 years’ experience in change management
Experience leading slightly complex to complex change initiatives
Experience in multi-functional/medium scale change
Retail experience advantageous
Relevant qualification or experience in systems and processes related to the project type or business unit
Effective communication and interpersonal skills
Change enablement experience
Ability to adapt to new environments
If this resonates, just push the button and get your profile through to me:)