Overview
This role involves managing the collection of outstanding accounts receivable balances, ensuring timely payments from customers, and supporting the overall credit and collections function. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work effectively within a team.
Responsibilities
Assist with collecting outstanding invoices, following up with customers via phone and email, and maintaining up-to-date records on the status of collections.
Help reconcile accounts by accurately recording incoming payments and collaborating with relevant teams to identify and resolve discrepancies.
Maintain positive relationships with customers by addressing any inquiries or issues related to billing and payments in a professional manner.
Support the preparation of weekly and monthly reports on collection statuses, outstanding accounts, and potential risks for review
Support the AR team with general administrative tasks, including ensuring and rectifying accuracy on invoices, and ensure all communications and updates regarding collections are documented.
Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
3-5 years of experience in accounts receivable, credit, or collections.
Basic understanding of accounts receivable and collections processes.
Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with accounting software (e.g. SAP, Oracle) is a plus.
Strong communication and interpersonal skills for internal and external customer interactions.
Ability to manage time effectively, prioritize tasks, and work in a fast-paced environment.
Excellent written and spoken English.
Day-to-day
The Finance Officer will be responsible for managing accounts receivable collections, communicating with customers, reconciling payments, and providing administrative support to the AR team. This will involve regular communication with customers, updating collection records, and preparing reports on collection status.
Benefits
Competitive salary
Health and wellness benefits
Opportunities for professional development and growth
Collaborative team environment
Flexible work arrangements