Overview
Our client, a leading ESD, is looking for a highly skilled and experienced Head of Data to lead the organisation’s data strategy. This pivotal role ensures that data is accurate, accessible, and effectively utilised to drive performance and social impact. The successful candidate will oversee data systems, analytics, and governance, enabling evidence-based decision-making across programmes, operations, marketing, and finance.
Responsibilities
As the Head of Data, your key responsibilities will include:
Data Strategy and Governance
Develop and implement a company-wide data strategy aligned with organisational goals
Establish data governance frameworks, policies, and standards for data quality, integrity, and compliance (including POPIA)
Design data architecture and models for efficient collection, storage, and use of data
Collaborate with the CTO to align data systems with overall IT infrastructure
Analytics, Insights & Reporting
Develop dashboards, KPIs, and visualisations to translate organisational data into actionable insights
Lead impact measurement frameworks and tools to assess programme performance and SME outcomes
Provide management and board-level reports highlighting trends, funding performance, and growth metrics
Use predictive analytics and scenario modelling to guide strategy and investment decisions
Systems Architecture & Integration
Ensure business systems (CRM, ERP, project management, financial, and data platforms) are properly integrated
Oversee configuration, maintenance, and enhancement of data systems
Ensure strong data security, back-up, and disaster recovery processes in collaboration with the CTO and IT team
Data Quality, Compliance & Literacy
Ensure accuracy, completeness, and consistency of data through regular audits and validation routines
Ensure compliance with POPIA, donor, and partner reporting standards
Build data literacy and reporting capability across teams through coaching and tools
Coordinate external evaluations and data audits
Leadership & Team Management
Develop and maintain an effective departmental structure aligned with manpower plans
Lead, train, and mentor staff to ensure performance excellence
Promote engagement, teamwork, and continuous learning
Uphold sound labour relations and HR-aligned practices
Qualifications
To be successful in this role, you should possess the following qualifications and experience:
Education:
Bachelor’s degree in Data Science, Information Systems, Economics, Industrial Engineering, or a related field (Master’s degree preferred)
Experience:
At least 7 years of experience in data analytics, business intelligence, or information management
Proven experience in leading a data or analytics team
Proficiency in Power BI, SQL, Excel, CRM systems (e.g., Zoho/Salesforce), and data integration tools
Experience in the development, social impact, or SME support sector is advantageous
If you are a strategic thinker with a passion for data-driven decision-making and a proven track record in leading data teams, we encourage you to apply for this exciting opportunity.